Shipping policy

This Shipping & Delivery Policy explains how digital and informational purchases are delivered by (β€œwe”, β€œour”, β€œus”).

By placing an order, customers agree to this policy.

1. PRODUCT DELIVERY MODEL

Unless explicitly stated otherwise, products sold by us are digital and informational products only.

Purchases may include:

  • supplier contact details

  • sourcing information

  • supplier access links

  • informational materials

  • digital supplier-related content

We do not directly ship physical scooters, parts, or third-party products unless clearly stated otherwise.

2. NO PHYSICAL SHIPPING

Unless explicitly specified on the product page:

  • no warehouse shipping is provided by us

  • no courier shipment is provided by us

  • no physical product is delivered by us

Customers acknowledge they may be purchasing digital access or supplier-related information only.

3. DIGITAL DELIVERY

After successful payment, digital delivery may be sent to the customer’s email address.

This may include:

  • supplier contact information

  • sourcing links

  • access details

  • informational materials

  • related digital delivery content

Delivery is typically completed within a reasonable processing time.

4. DELIVERY RESPONSIBILITY

Customers are responsible for:

  • providing the correct email address

  • checking spam/junk folders

  • ensuring mailbox access

  • reviewing product descriptions before purchase

We is not responsible for failed delivery caused by incorrect customer information.

5. THIRD-PARTY SUPPLIERS

If customers choose to engage with third-party suppliers using provided information:

We do not control:

  • supplier shipping times

  • supplier stock

  • supplier product availability

  • supplier pricing

  • supplier logistics

  • customs or import issues

  • supplier business decisions

Any third-party shipping, if applicable, is handled independently by the supplier.

6. DELIVERY DELAYS

Digital delivery may be delayed due to:

  • payment verification

  • technical issues

  • email provider delays

  • fraud review

  • incomplete customer details

Reasonable delays do not automatically qualify for refunds.

7. LOST OR MISSING DELIVERY

If digital information was not received, customers should contact us.

We may verify:

  • payment confirmation

  • order ownership

  • delivery records

  • email accuracy

8. CONTACT INFORMATION

Β 

paymentsurron@gmail.com